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Forum Discussion
EX6100 cannot connect to my router's 5GHz frequency
Hello, I just got a Huawei E5186 4G LTE router from Europe, and I tried to get my EX6100 (bought from the US) to connect to my router's 2.4GHz and 5GHz frequencies. It's able to connect to the 2.4G...
Must be a different problem. Both my 2,4G and 5G SSIDs are being broadcast with no problem. Other devices see both of them just fine.
If another device connects with the 2.4G it can see the router and internet with no problem.
If If another device connects with the 5G there is no connectivity with the internet. It can ping the EX6100 just fine but not the router or the internet.
I have never attempted to suppress SSID broadcasting.
Downgrading back to the EX6100_V1.0.0.28_1.0 the device came with fixed it.
Bruce.
It just occured to me that I should have tried a factory reset after upgrading the firmware. I'm not sure when I can do it (we need it to work at the moment) but I'll try that soon and report back.
Bruce.
Nope. Factory Reset using V1.0.1.36_1.0.114_07311820 did NOT fix the 5G problem. Still can connect to the extender 5G SSID, but unable to ping the router or internet. 5G is still broke.
Falling back to EX6100_V1.0.0.28_1.0 fixes 5G..
Bruce.