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Forum Discussion
EX6100 cannot connect to my router's 5GHz frequency
Hello, I just got a Huawei E5186 4G LTE router from Europe, and I tried to get my EX6100 (bought from the US) to connect to my router's 2.4GHz and 5GHz frequencies. It's able to connect to the 2.4G...
Hello,
Just upgraded my EX6100 extender with latest firmware EX6100-V1.0.1.36_1.0.114_07311820
and noticed same problem. This explains my poor wifi performance while copying files.
I tested lot of things to isolate the problem..
With my WIFI dongle (Cisco-Linksys AE6000 usb dongle) on my Win7 X64 Laptop,
I can connect to my home router to 2Ghz or 5Ghz WIFI Lans like a charm.
From my router, I also notice laptop device thru 2Ghz or 25hz channel connection. OK.
When I connect to the EX6100 extended WIFI networks, althrough my laptop does connect
to 2Ghz or 5Ghz extended network, I notice from the new console sw that EX6100
is only connected to router thru 2Ghz channel.
From my router, I also notice same single channel connection on 2Ghz channel.
I also tryed to reset factory settings and reconfigured the EX6100. During setup, it claims
that EX6100 cannot connect to "source" 5Ghz network (using WPA2 Key)...
Setting up EX6100 to only use 5Ghz router network, I cannot join internet.
(I am sure about WPA2 Keys I filled in in both router or EX6100 or laptop wifi dongle)
Even in Access point mode, I cannot connect EX6100 to my router thru 5Ghz channel.
Via 2Ghz, it's ok.
Firmware bug ???
??? Any idea ???
Thanks
Thierry from Belgium
Hi TFD-Bel,
Can you please try setting the different security options on your router and EX6100?
Please also try placing the EX6100 in the same room as the router.
Which channels are you using on the 5ghz band? Please try the different channels (36 + 40 + 44 + 48)
Hello,
I finally succeeded connecting the EX6100 to my router's 5Ghz,
not changing channel but by turning on SSID 5GHZ Broadcast from the router.
What I still do not understand is why the Netgear EX61000 does connect
like a charm to my router's 2GHz wifi with SSID Broadcast turned on or off
and does not to router's 5GHz when SSID is not broadcasted... Turning
router's 5GHz SSID Broadcast on, Netgear EX6100 does connect.
I do not use WPS, nor from laptop/smartphone connecting to Netgear EX6100
and router's 2Ghz and 5GHz have WPS Disabled.
Any Clue ?
Thanks !
TH
Hi TFD-Bel,
Were you experiencing the same issue before the firmware update?
If after the update, you started to experience this issue, please contact support as it may be because of the latest firmware.
Hi,
I am not sure but I think it was working fine before FW Upgrade ...
Thanks !
TH