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Forum Discussion

ajmandi's avatar
ajmandi
Aspirant
Jan 29, 2015

EX6100 cannot connect to my router's 5GHz frequency

Hello, I just got a Huawei E5186 4G LTE router from Europe, and I tried to get my EX6100 (bought from the US) to connect to my router's 2.4GHz and 5GHz frequencies. It's able to connect to the 2.4G...
AC750
EX6100
nhann's avatar
nhann
NETGEAR Employee Retired
Oct 28, 2015

Hi TFD-Bel,

 

Were you experiencing the same issue before the firmware update?

If after the update, you started to experience this issue, please contact support as it may be because of the latest firmware.

 

http://support.netgear.com/general/contact/default.aspx

TFD-Bel's avatar
TFD-Bel
Aspirant
Oct 29, 2015

Hi,

 

I am not sure but I think it was working fine before FW Upgrade ...

 

Thanks !

 

TH