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Kerrio's avatar
Kerrio
Follower
Aug 12, 2020

EX6100v2 How to change so as to connect to a new modem

Our Internet provider (Optus in Australia) has provided us with a new modem to improve our internet connection but now our Extender is not working as it has the old password that no longer operates.

How do I set up the extender to work with the new modem?

 

 

 

 

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try factory resetting the extender and then following the new install guide. 

    to reset, push and hold reset for 7-15 seconds while its powered on. 

     

    You can find the install guide here: https://www.netgear.com/support/product/EX6100v2.aspx

    I'd recommend using the installtion assistant when connecting to ISP supplied routers.