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WRW's avatar
WRW
Follower
May 11, 2016

EX7000 extender - degrading bandwidth

I have been using ane EX7000 in conjunction with a Nighthawk router for the last 14 months.  Suddenly, the EX7000, when turned on, is causing the bandwidth over the network to degraded significantly.  Connected to the EX7000, the bandwidth drops to 1/14th or less the normal bandwidth, and connected to the Nighthawk, the drop is 10 - 20%.  Turning off the EX7000, I still have to reboot the Nighthawk to restore the normal performance.  Nothing has changed:  same provider, same hardware, same settings, same locations.  I did try upgrading the firmware on both the Nighthawk and the EX7000 with no change to the situation.  Any ideas to resolve the situation would be appreciated!

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 13, 2016

    Hello WRW

     

    Have you tried to change the wireless channels on the router and extender? make sure they are not on the same channel as each other.

     

    DarrenM