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EX7000 internet issues after firmware upgrade
I received an email to upgrade my wifi extender firmware to V1.0.1.78_1.0.140. Installation went fine. Now I cannot connect to most websites. Google I can connect to. Netgear, among many others, I sim...
Yep... MANY people are having same problem .... downgrade the firmware by downloading it from netgear and applying ... looks like newest release is borked
I am curious what percentage of EX7000 units updated to the latest firmware is having these issues reported here.
I figure people happy with the update wouldn't be here, so it would be tricky to determine the success rate by polling people in here.
I too had frequent disconnect issues after the update, so I rolled back to the previous version.
I am having problems too. Unfortunately, I'm a bit of a novice and can't figure out how to roll back to an earlier version. Is there a help thread for that? Happy for replies to mtapsak@hotmail.com thank!!!
Basic instructions are here: https://kb.netgear.com/000059563/EX7000-Firmware-Version-1-0-0-66.
On step 5, make sure you select the .chk file.
I had issues with disconnects after loading the 1.0.1.78 firmware upgrade. I solved it (maybe, just implemented this solution 4 hours ago) by installing the previous version 1.0.0.66. It wasn't so straight forward, however. Like some others on this forum, the installation wasn't able to restart the extender to the point where it could re-establish a connection to the base router. I had to resort to doing a factory reset on the extender, and then redoing some of the extender settings. The extender DID remember it's previous SSID names for both the 2.4 and 5 gHz channels, as well as their respective passwords. Netgear support needs to step up and admit that this is a bogus upgrade, and let us know when a reliable one is available.
So when I get to step 5 i get an error "Please select the correct configuration file" and I can't get past this. Any ideas?
do a hard reset with the pin for 30 seconds and try again
