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Forum Discussion
EX7000 not assign proper IP to Apple iPhone or iPad
Hi all I am running an Netgear EX7000 wifi extender with a NetComm NF15ACV.TP modem router and am having major difficulties connecting it to my Apple products mainly 2 x iPhone 6s and an iPad Air...
Hi what_man,
Did you tried modifying wireless channel on Gateway? How about if you try connecting it to 5GEXT network after firmware update? Try to reset and reconfigure it if issue persist since you have upgraded firmware. Lets see if that helps.
Hi, how do you go about modifying the wireless channel, and what channel should I change to then. I have changed the channel 1, 6, 9 in the modem recommended by the supplier. Neither of the bands work at assigning the proper IP address, even though I have updated both the modem and extender.
Hi what_man,
Do you experience this while connecting to _5GEXT network of extender? For 2.4GHz, you can try 11 which is left still. If issue persist, try resetting and reconfiguring the extender to see if that helps.
Hi, I have had no luck, I have called my isp and tried trouble shooting their modem and they say that the extender is not transmitting ipv4 to Apple devices and the issue lies with the extender
Hi what_man,
I would recommend you to contact support to see if it could be something with hardware.