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Orbi WiFi 7 RBE973

EX7500 Extender installed, but no connection


EX7500 Extender installed, but no connection

The installation seems satisfactory (blue lights for WEP, power and router link), but I can not connect devices to the extended network. I have a Roku stick, Kindle Fire 10, and iPhone7 that I would like to use in the area of low signal. They show the 5Ghz channel in their options but when I select it, neither of the connection lights on the extender come on at all.

Model: EX7500|AC3000 WiFi Range Extender
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Re: EX7500 Extender installed, but no connection

Hi @gresch,

                    Try to disable and enable wifi on devices to see if that helps. Also, check for firmware upgrade if any.

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