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Re: EX8000 5ghz channel selection for connection to router

VernonX
Guide

EX8000 5ghz channel selection for connection to router

I use a R8500 router with Smart Connect selected for 5ghz. I use the EX8000 as a  (expensive) wireless switch (meaning I have no wireless clients for the EX8000, only ethernet conntected devices)--both wireless radios are disabled. This leads to a message on the EX8000 to the effect that I should select a channel above 100; the connection to the router uses the lower band (e.g., channel 36). If I turn on the 5ghz radio on the EX8000, the connection to router will use the high band (e.g., channel 153) and the wireless extension will use the lower band (e.g., channel 36). This is as indicated on the status page. The difference is that with the EX8000 5ghz radio on I get 50% better internet speeds (350mbps versus 230mbps).

 

This looks like a firmware error, since both the low and hign band are available for selection by the EX8000. Is there a way to force selction and still disable the EX8000 5ghz radio? 

 

 

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 1 of 7
DexterJB
NETGEAR Moderator

Re: EX8000 5ghz channel selection for connection to router

Hi @VernonX,

 

Welcome to the community!

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

Message 2 of 7
sti11dueces
Aspirant

Re: EX8000 5ghz channel selection for connection to router

I'm also having this issue. Been so disappointed with this device.
Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 3 of 7
sti11dueces
Aspirant

Re: EX8000 5ghz channel selection for connection to router

What is the solution to this issue?
Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 4 of 7
Roofer4Life
Guide

Re: EX8000 5ghz channel selection for connection to router

I also would like to know the solution
Message 5 of 7
Roofer4Life
Guide

Re: EX8000 5ghz channel selection for connection to router

I also would like to know the solution.
I have a similar setup to you with my XR500
Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 6 of 7
VernonX
Guide

Re: EX8000 5ghz channel selection for connection to router


@Roofer4Life wrote:
I also would like to know the solution.
I have a similar setup to you with my XR500

I went several rounds with tech support to no avail. I am not in the netgear debugging business until they pay me for my time. I have a more serious problem with the device dropping (alarm system) device connections on the ethernet ports. I've resigned myself to the fact that Netgear is no longer the high quality (high price) vendor I had come to believe in.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 7 of 7
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