× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

EX8000 Green power light flashing green.

resed
Aspirant

EX8000 Green power light flashing green.

I replaced my firmware in January 2022 when instructed to do so and all was fine until 3 days ago.  The unit is off line and the NETGEAR_EXT wireless link does not show up on my iMac computer or iPhone 11 Pro.  I have followed the instructions of the Mac version in "How do I upload firmware to my NETGEAR router using TFTP on Apple macOS?" and have had no luck.  The instructions indicate that I should not press enter for the upload until I have turned the EX8000 power off for 10 seconds and then back on, but the expected green flashing power light turning to orange flashing does not happen and I get the terminal message that the firmware file on my desktop does not exist.  I have tried this multiple times all with the same result.

 

Any other suggestions out there?

 

Thank you!

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 1 of 3
plemans
Guru

Re: EX8000 Green power light flashing green.

did you start with a factory reset? 

Push and hold reset for up to 30 seconds while powered on. 

Then give it a few minutes. I've had it take a while to fully boot. 

 

If that doesn't work and you can't get tftp to work, you can try nmrpflash. 



https://github.com/jclehner/nmrpflash

Message 2 of 3
resed
Aspirant

Re: EX8000 Green power light flashing green.

Thank you.  I had not done the full 30 second reset in advance so I have started over and retried everything, starting from scratch. I still never get to a flashing orange power light and it still tells me the EX8000-V1.0.1.240.img file does not exist, even though it is sitting on the desktop and have entered the correct information into terminal to access it.

 

I took a look at the nmrpflash option and I am pretty new to terminal and am not confident enough to try it.  Also, you had a comment in the link that indicated what NETGEAR equipment it had worked on and the EX8000 was not listed.  I guess I am stuck at this point, but thank you for the help.

Message 3 of 3
Discussion stats
  • 2 replies
  • 1021 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series