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Forum Discussion
ixncxlxkxxth
Jan 27, 2019Aspirant
Ex6200v2 Ethernet droping connection every 20-30 minutes
Ive been having problems with m Ex6200v2 where ive been using for ethernet on my gaming pc and when i play any game about 15-30 minutes into something it just disconnects me for about 15-20 seconds a...
Christian_R
Jan 31, 2019NETGEAR Employee Retired
ixncxlxkxxth - When you connect the laptop directly to the router, does the same issue occur?
~Christian
Christian_R
Jan 31, 2019NETGEAR Employee Retired
Hi ixncxlxkxxth,
A couple things:
1. You could try reserving the IP address of your pc on the router so it does not try to assign it a new one every time it is turned on
2. What is the status of the router link LED when it drops?
3. Have you tried switching out the cable that is connected to the extender and pc?
~Christian
- ixncxlxkxxthJan 31, 2019Aspirant1. How would indo that ive got no clue
2 all the lights on the router stya connected im pretty sure but i cant move that fast to see the lights when it times out
3. Ive tried at least 15 different cables - Christian_RJan 31, 2019NETGEAR Employee Retired
ixncxlxkxxth,
You will need to log into your Arris router to do so. Please contact Arris Support for further assistance.
Furthermore, please contact our Technical Support Team for further investigation : https://www.netgear.com/support/default.aspx
~Christian