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mikemckernan29's avatar
mikemckernan29
Aspirant
May 08, 2021

Extender connects to wrong network

Extender connects to the wrong network. Have tried re setting it. plugging it into the room where the router is. nothing seems to work. mywifiext. net says it not connected. gives a website to use to fix the issue, the website doesnt work.

 

any suggestoins of what else to try?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 08, 2021

    How do you know its connecting to the "wrong network"?

    what router are you trying to connect it to? 

    Have you tried factory resetting it by pushing and holding reset for 7-15 second while powered on and then following the installation assistant (not wps)?

    • mikemckernan29's avatar
      mikemckernan29
      Aspirant
      May 15, 2021
      The old network plus -EXT comes on when it is plugged in. And that network is not there when not plugged in so i a fairly confident it connect to the old network

      I have tried factory resetting it. I have tried connecting it in the same room as the router. Everything I have tried seems to produce the same outcome of it connecting to the old network

      I am unsure what router I am trying to connect to as it is located in my landlords property
      • plemans's avatar
        plemans
        Guru - Experienced User
        May 15, 2021

        that version of extender should have an ethernet port. you should be able to directly connect a pc/laptop to it and access it that route. Just make sure to disable the wifi on whatever device you connect so it doesn't default back to that connection