NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Danilo11
Oct 03, 2020Tutor
Extender disconnects at specific time each day
Hi I have Hardware Version: WN3000RPv3 Firmware Version: V1.0.2.86 At a specific time each day, all the devices that are connected to my extender, are disconnected for almost a minute, a...
Danilo11
Oct 06, 2020Tutor
Yes, I installed it via WPS
I will try with the Factory Reset and the "manual installation", as you suggested
Thanks
Danilo11
Oct 07, 2020Tutor
Unfortunately it did not work.
Do you have anything else to try?
Thanks
- plemansOct 08, 2020Guru - Experienced User
Maybe try downgrading the firmware a version?
- Danilo11Oct 08, 2020Tutor
Actually, I have just updated it a few days ago.
Let me clarify it.
4/5 weeks ago I noticed this problem (probably was there even before and I did not notice it).
I tried several solutions (even resetting multiple times), but none of them worked.
A few days ago, I logged in the extender webpage and it told me that there was an update.
I thought that this could solve the problem, so I updated it.
But unfortunately it did not solve it.
I think that was the first time I updated the extender (a part from when I bought it), so I do not think the problem was in an update.
But I can try to downgrade to an older version.
Do you have a specific one to suggest me?
Thanks
- plemansOct 08, 2020Guru - Experienced User
If the downgrade doesn't work, the only other thing I'd have you try is a different router. Maybe see if it works fine at a friends, neighbors, family members router. Or even an old router if you have one.
The router is still the backbone of the system. If its still whats causing the issue (and isp supplied routers aren't known for stellar performance/features), nothing we change on the extender is going to help.
- Danilo11Oct 08, 2020Tutor
The downgrade did not work.
I have not tried yet with another router, but I connected another extender (of another brand) to the same router and that one seems to work fine.
Does this help with the diagnosis of the issue?
Thanks
- plemansOct 09, 2020Guru - Experienced User
Not really.
It could still be the router having issues with netgear or it could be the extender just being bad. Its why I'd try it with another router.
You could even try hardwiring it in and using it in access point mode. https://kb.netgear.com/25715/How-do-I-install-the-WN3000RPv3-as-an-access-point