NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Extender not working?EX6100 WiFi Range Extender
I did the wps setup through my router as i got nowhere trying to do it thru the wps button. Seems with my router that button also resets and takes away the password i set and thats no good. Anyway se...
i got on the phone today and called them. It took maybe 2 hours and we finally got it to work. The tech person had to take control of my computer and all the things i saw looked the same as the manual. So i really dont know why it worked for her and not me. The result was though is the signal is very bad...the extender part of this device is not very good. So i said to her what about we try it as an access point. It has a switch on the side. It worked and it is so much better. Because i have the modem separate form the router and the modem does not have wifi plus it is located where the bad signal is then i was able to put a cable in the modem and use this device as an access point. If you know what i mean? Because the tech person didnt originally know my network setup she wouldnt not have known this could be done. Now i have to test later if the signal reaches outside
What was the browser method sorry?
OK i tried it again tonight as i would have forgotten everything from the other day. I tried via the router again as the button on my router is a dual use button and i dont want to erase the password again by taking the router back to factory password. So i got the router to scan both with either a pin or with the wps button doing the add device thing. It seems to do it and says that it has connected(thats what the router says) but the netgear devices green light is still flashing. It doesn't stop like it did the other day...a few more minutes go by and the light on it is still flahing but the routers light for wps has gone out. I tried several times. Ok i tried via the browser and doesnt work either. It just gives me a page that says 'You are not connected to your extender's WiFi network.' and instructions on how to connect via windows, mac and android. None of those work. Well i am using linux and android. I do have a mac and windows machine but surely i dont have to drag those out when linux is far superior. I dont have the mac and windows machines permanently set up so prefer to only pull them out if i absolutely have to :) Is there anything else i should try or getting on the phone for support a better option?
Hi rapattack,
Connect either 1 of your device to NETGEAR_EXT and goto mywifiext.net which will help you to set it up. If it doesn't, try 192.168.1.250 which would be alternate one for mywifiext.net.
Gee that doesn't work either. I got 'problem loading page'...will have to try and ring netgear support again. I got cut off twice. Once while talking to the person and the other time it cut out during the recordings to make you choose options to who you speak to
