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Forum Discussion
skeptocrat40
Sep 07, 2018Aspirant
Extender soes not show then 5G connection working but I can still connect devices
I can still seem to connect to the extended range 5Ghz band on my extender but the indicator on the extender is not on. I do not seem to be able to log into the extender or make any changes. I have...
DexterJB
Sep 14, 2018NETGEAR Moderator
Hi skeptocrat40,
It would be best to do factory reset on the extender then go through the manual setup and make sure that the extender connects to the 5GHz band of the main router. Page 43 of the user manual linked here may help and the installation guide is here.
Regards,
Dexter
Community Team
DexterJB
Sep 17, 2018NETGEAR Moderator
Hi skeptocrat40,
You can access the UI of your router to check the assigned IP for the extender and access the extender using that IP.
Regards,
Dexter
Community Team