Extender won't connect to internet

Hi Christian,

I tried what you said and still cannot conect to the internet.  I have reset it numerous times and then when I try to conect it to my router it won't go through, when I look it up through my computer it connects but then states there is no internet access.  I even hooked it up through ethernet and still got the same problem.  Everytime I enter the web address to enter the extender it says I am not connected to my extender's wifi network...but I am so I just don't know waht else to do.  I also tried doing it through my cellphone and the same issues.  Any further advice because I'm still stuck?

Thanks