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Re: Incorrect password netgear extender
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Incorrect password netgear extender
I’ve seen this issue posted everywhere but nowhere is the answer...
Recently changed broadband providers and router (Technicolor). Had a netgear extender previously but now it will not connect to any devices since the change. I have netgear EX2700.
Yes I have factory reset the extender. I have connected it to the new router by wps, I have the green lights. My phone and iPad can see ‘name_ext’ in wifi settings, but when putting in the routers password it is saying inncorrect. Deffo is the right password.
I don’t have a computer to plug the extender in. I need someone to help but please be simple because I don’t understand what I am doing.
I have my extenders IP address but when I put it into a search bar, I cannot log in
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Re: Incorrect password netgear extender
Have you tried using the web ui setup method instead of WPS?
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Re: Incorrect password netgear extender
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Re: Incorrect password netgear extender
@Leejohnst wrote:
Please can you explain how to do this as I don’t know the difference
Connect a device to the extender's wifi network (or using an ethernet cable to the extender).
Then browse to mywifiext.net. You'll need to log into the admin ui, and can you'll be able select the router's network and enter it's passphrase there.
If you can't log into the admin ui, follow the instructions on page 31 here: http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf
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Re: Incorrect password netgear extender
I cannot connect to the extender because it’s saying incorrect password when I try conecting. When I go to that website it just says you are not connected, even tho I am connect to the main modem
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Re: Incorrect password netgear extender
Is the reason why I can’t log into mywifiext.net because I haven’t got one of the compatable extenders?
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Re: Incorrect password netgear extender
@Leejohnst wrote:
I cannot connect to the extender because it’s saying incorrect password
You are saying that you can't connect to the extender wifi? Did you reset the extender?
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Re: Incorrect password netgear extender
Yes I’ve factory reset the extender multiple times
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Re: Incorrect password netgear extender
Do you have a device that you can connect to the extender's ethernet?
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Re: Incorrect password netgear extender
The extender is connected to the router by wps, I have the green lights on the extender. It’s the extender I cannot connect anything to.
I can see the extender in my WiFi list, but it says ‘incorrect password’ even tho I am entering the same password as the router.
Please see link to someone having the same issue as me. The solution is not working for me tho. I hope this helps...
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Re: Incorrect password netgear extender
@Leejohnst wrote:
Please see link to someone having the same issue as me. The solution is not working for me tho. I hope this helps...
Are you saying that you can't find the extender's IP address in your router's attached devices list?
Or that you can't browse to that address when in your browser.
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Re: Incorrect password netgear extender
I found the IP Address but I can’t log into this either. Attached is the error message. I just reset my netgear password and still the same error.
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Re: Incorrect password netgear extender
If you entered the security questions in your initial setup, try clicking on "username & password help". That will bring you to the password recovery screen, which might get you through the login. You could also try admin for the username and password for the password (which are the defaults).
The error in your screenshot is "invalid username" It's possible that this is because of the dash, or maybe the length. Of course if it was mis-typed in the initial setup, that would also result in this error. Hopefully @DexterJB can provide some information on the limits.
If the two suggestions above don't work, then I suggest doing the paper-clip reset again, and using a shorter and simpler username. The extender doesn't send email to the address, so it doesn't have to be valid.
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