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Orbi WiFi 7 RBE973
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Re: LED blinking Continuously blinking White

Erwinovitch
Follower

LED blinking Continuously blinking White

I have this extender for about 2 months and it was working fine. Now all leds on the front are blinking white and also the led on the back (power) is blinking red. Tried to reset, but that didn't work. After that i tried to put it back in factory default, but that also did'nt work.

I can't acces the repeater (wired or wifi). Can somebody tell me what is wrong?

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 1 of 5
DarrenM
Sr. NETGEAR Moderator

Re: LED blinking Continuously blinking White

You may need to contact support could be a hardware issue.

 

https://www.netgear.com/support/contact.aspx

 

DarrenM

Message 2 of 5
kohp
Aspirant

Re: LED blinking Continuously blinking White

had the exact same issue. and when I called in, after being on hold for more than 40min, associate tells me they system is down and should call tomorrow. 

Netgear customer service and warranty is just as trash as their device!

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 3 of 5
Ionotropic
Aspirant

Re: LED blinking Continuously blinking White

I'm having the same issue. All LEDs on the front are blinking white and the power LED on the back is blinking red. Nothing changes by cycling power or pressing the factory reset button. I registered the product, but there is no way to contact support team for help in getting a hardware replacement. 

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 4 of 5
StephenB
Guru

Re: LED blinking Continuously blinking White


@Ionotropic wrote:

I registered the product, but there is no way to contact support team for help in getting a hardware replacement. 


There is a way on my.netgear.com.  Step-by-step is below. Clicking on "Replace my defective product" should work too.

 

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Message 5 of 5
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