Lack of Netgear Support

[Ploymorph]

This is probably the wrong forum for this problem but I cannot find an appropriate forum.

I need support from Netgear concerning network printing using a EX6200 range entender from Linux.

In Support Live Chat seems not to work.   There is no facility for sending an email to Netgear.

All I am left with is to send a letter by Snail Mail to the head office in Sydney .

There should be a better way for users to get support when needed

Love the equipment, disappointed at the support

Alan

[Ploymorph · Accepted solution]

Thank you for your response.

Yesterday when I tried to send an email, I clicked the email tab and it was completely blank.   Today I can see where to enter the country and so on.  My questions have ben answered now anyway.

Thanks

[nhann]

Hi Ploymorph,

Please visit http://support.netgear.com/general/contact/default.aspx#tab-call
and select Australia to display Support contact options.
Please also note that the ReadySHARE for EX6200 does not officially support Linux.

Let us know if you need further assistance.

Regards,

NhanN

[Ploymorph · Accepted solution]

Thank you for your response.

Yesterday when I tried to send an email, I clicked the email tab and it was completely blank.   Today I can see where to enter the country and so on.  My questions have ben answered now anyway.

Thanks