Literally no upload speed on wired AC3000-Nighthawk X6S Tri-Band WiFi Mesh Extender
Hi, So I am having issue with the extender actually have been for ages with constant disconnects , anyhow that is not the main problem (which I think I fixed by going back to default firmware.) The problem; my upload speed is nonexistent, speedtest.net is doing the download fine, circa 150mb but when it comes to upload says I am not connected to the internet, when I try other speed testers it is giving me upload speed of 0.1 or 0.2mb which is obviously not right - this is over a wired connection. I have tried different firmware, I have tested the connection on my phone over WiFi and tested the PC over WiFi and my upload is fine. i.e about 18-20mb. (although by download is a lot lower circa 65mb - I have also tried without using the netgear extender and just using my virgin router and despite slower downloads I am not having any issues with the upload speed. Any suggestions highly welcomed! Thanks Chris
Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Re: Literally no upload speed on wired AC3000-Nighthawk X6S Tri-Band WiFi Mesh Extender
Hi
So I am having issue with the extender actually have been for ages with constant disconnects , anyhow that is not the main problem (which I think I fixed by going back to default firmware.)
The problem; my upload speed is nonexistent, speedtest.net is doing the download fine, circa 150mb but when it comes to upload says I am not connected to the internet, when I try other speed testers it is giving me upload speed of 0.1 or 0.2mb which is obviously not right - this is over a wired connection.
I have tried different firmware, I have tested the connection on my phone over WiFi and tested the PC over WiFi and my upload is fine. i.e about 18-20mb. (although by download is a lot lower circa 65mb - I have also tried without using the netgear extender and just using my virgin router and despite slower downloads I am not having any issues with the upload speed.
Any suggestions highly welcomed! Thanks Chris
Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Re: Literally no upload speed on wired AC3000-Nighthawk X6S Tri-Band WiFi Mesh Extender
When you say the EX8000 is "wired", do you mean that it is wired to the router (using AP mode)? Or do you mean that you are connecting a PC to the EX8000 LAN port (using extender mode)?
Also, what router (manufacturer+model) are you using?
Re: Literally no upload speed on wired AC3000-Nighthawk X6S Tri-Band WiFi Mesh Extender
Sorry for the delay I wanted to get home and check a couple of your points to make sure.
Are you using FastLane? - I don't think so I can't actually see having gone through all the options anything called "FastLane"
When you connect the PC and phone with WiFi are you using 2.4 Ghz or 5 Ghz? Phone I connect with either it picks up the strongest signal. For some reason the PC doesn't find the 5Ghz so only the 2.4Ghz
Are you using MAC access controls in the router?. Not sure what this is - I have full admin if that is what MAC access kind of means..
This could be a cabling issue, or a switch port issue. Have you tried using a different ethernet cable, or a different LAN port in the EX8000? Yes tried a different cable and ports. I thought it could be a cable issue or a port issue but given that the download works as it should, the upload should equally work?
Are you using MAC access controls in the router?. Not sure what this is
Then you aren't using them. The extender also has MAC access controls, you can look at page 29 in the manual if you want to get a sense of what they are for. But for now, it's good that you aren't using them, as they could be part of the puzzle.
I thought it could be a cable issue or a port issue but given that the download works as it should, the upload should equally work?
That depends on the cable/port issue. Transmit and Receive data use different wires in the cable (and different pins in the NIC socket). So a problem on that affects only the transmit wires might not effect the receive data (and vice versa).
But if you've already tried a different cable and a different port, I think we can rule that out.
I'm not seeing anything wrong in your configuration pictures, so I am a bit puzzled on what might be going on.
Can you check your PC ethernet status, and confirm that it is using 1 gpbs full duplex? Also, try pinging the router's internal IP address, and see if that responds.
Re: Literally no upload speed on wired AC3000-Nighthawk X6S Tri-Band WiFi Mesh Extender
Thanks for your help it has been much apprichated. However I decided to check the drivers for my motherboard and I begun to think it was something software related and there was an update on the 14th Sept (when the upload speed crashed) installing the new drivers has fixed the problem!
