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Forum Discussion
Lost router connection
Had everything all setup and all green lights. Now all lights are green except the router light, which is blank. What has happened?
gwsmick wrote:
No, I have not tried browsing to www.mywifiext.net.
Well, try it now. If my.wifiext.net shows no wifi connection to your router, then you can try re-joining the router network from the web ui.
Web ui?
gwsmick wrote:
Web ui?
Read the manual. If you can't find it, then please reply to my earlier question on what extender model you have, and I can point you to the manual.
Overall - the web user interface is used to configure your extender, upgrade it's firmware, etc. That's similar to the web interface used to configure your router.
please reply to my earlier question on what extender model you have, and I can point you to the manual. Netgear EX3700 AC750.
I'll try your suggestions. Thank you.
Please provide the following information to have a better understanding of your issue:
1. May I know the complete light status on the extender?
2. May I know the distance between the extender and the router?
3. May I know the make and model of the router you have?1. When I installed the extender and setup via WPS all lights were green. After about 6 or 7 days the router light went blank.
2. The distance between the extender and router is about 27 feet.
3. The Netgear extender is an AC750 WiFi range Extender Model EX3700
Thank you for your assistance, Glenn