NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mouth0424's avatar
Mouth0424
Follower
Aug 10, 2018

My Netgear extender and all other Gadget

The last couple days all of my gadgets plus my Netgear Wi-Fi extender have been connecting to my Wi-Fi but then once it connects it says that my internet may not be available but then when I check my Wi-Fi it is running at high speed everything is good on it it's just let the internet work I have tried everything I was on the phone with the cable company for hours I reset it a hundred times it will work for like an hour and then stopped again and now one of my Xboxes it's working but nothing else will connect to it it's saying that the internet is not available

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Mouth0424,

     

    Welcome to the community!

     

    1. What is the brand and model of your router?

    2. Was it supplied by your ISP?

    3. It is best to make sure that the connection from the main router is stable before setting up the NETGEAR extender.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Mouth0424,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team