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Forum Discussion
WilliamWu
Apr 20, 2022Follower
My router and device lights are off
I have a net gear extension but I took it out of a plug extender thing to put a different plug underneath it, then plugged the net gear extension back in the router and device lights were off. I waited a bit but the only 2 lights that were on were the WPS and on/off lights which were both green. Before I took the extension out it was fully functioning. I am using an Ethernet cable thing plugged into my pc and the extension. I have a spark modem. Help!!! I’ve searched online everywhere but nothing is helping!!
1 Reply
- plemansGuru - Experienced User
Have you simply tried factory resetting it and reinstalling it?
I recommend installing with the installation assistant.