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Phobophobe's avatar
Phobophobe
Follower
Apr 07, 2022

NETGEAR N300 Extender suddenly won't connect to router

Hi, recently my extender has been struggling to connect to our home router. I've tried all the work around I can fathom, power cycling the extender, factory reset etc, absolutely nothing.
It has been absolutely fine the previous week, and can connect to my mobile phone's hot-spot without issue. Its only my home router. Any ideas? I even used my hot-spot to try and see if it simply needed a firmware update, no dice. Very frustrating!

I'm unable to move the extender to another location as my PC is connected to it via ethernet (my pc has a bad WiFi antenna/adapter, so no wireless for me), however even when scanning for my WiFi the router is always between 96-100% strength.

Extender is n300, hardware EX2700, firmware V1.0.1.56. Was bought September 2020. If it makes any difference also, I am located in the UK.
I don't know the exact specs of my router, but I have included a screenshot of the information that comes up through its management app. Any help would be appreciated!

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    did you try changing what channel the router is broadcasting on? 2.4ghz is more sensitive to interference

    Also, did you setup the extender using WPS setup or using the installation assistant?