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Forum Discussion
Dmaldonado
Jan 02, 2019Aspirant
NIghthawk X6s Tri Band Extender won't allow me to Enter the password for existing network
I upgraded the firm ware for my Wifi Router and extenders -Nighthawk X6s Tri Band Extender. Now when I do a wifi extender setup, I can select the 2.4 Ghz and 5 Ghz Network that I want to extend, but when I get to the next page where it wants me to Enter the password (network key) for your existing WiFi network you selected. I can check the box where it says "If your existing 2.4 GHz and 5 GHz networks use the same password, select this check box." but I cannot click the "next" button. As a result, the extenders will not connect to my router.
4 Replies
- DmaldonadoAspirant
I have a Nighthawk R8500 router
- StephenBGuru - Experienced User
Did you try not checking the "same password" box, and just entering the password(s)?
- DmaldonadoAspirant