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JamesSW9's avatar
JamesSW9
Follower
Dec 05, 2016

NetGear WiFi Range Extender: green lights on but not working

After happily working for many months, my wi-fi extender doesn't work

 

All 4 green lights are on, but cannot find it anymore on my network

 

Have tried turning off/on. Have tried Factory Reset. Have tried reconnecting to router by WPS. In each case, cannot find the exgender on the network

 

My router (Virgin Media) seems to be wroking fine and wifi directly with the router is all OK

 

Any suggestions? 

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 07, 2016

    Hello JamesSw9

     

    You should be able to see the wifi network after doing a factory reset make sure you hold the button down for 10 seconds. after that connect to the network and try to do the setup agian.

     

    DarrenM