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Forum Discussion
fjkndy
Oct 11, 2016Aspirant
Netgear EX6150 Extender Installation
Windows 10 OS, ISP Cox Cable. Just installed Netgear C7000-AC1900 modem/router. ISP is Cox Cable. It performs better than Motorola SBG6580 Gateway it replaced. I am now attempting to reconnect my Ne...
DarrenM
Oct 13, 2016Sr. NETGEAR Moderator
Hello fjkndy
Have you tried to factory reset the extender? you can do this by holding the reset button for 10 seconds then try to connect it to the router.
DarrenM
fjkndy
Oct 17, 2016Aspirant
Installation was successful after resetting c7000 gateway and the ex6150 extender, reconfiguring HomeGroup, and using Laptop not connected to the network with ethernet but with WiFi only. Logging into the C7000 Gateway via NetGenie at that point brought me into the install app dialog. The Genie had finally sensed AC1200 Extender. I could verify the default network names(SSID) were derived from the C7000 Gateway Network name. On the last panel of the install app I was able to enter my choices, I pressed 'Contlnue' and repeatedly got an Error 404. Waited several minutes, returned to the previous panel and again pressed 'Continue'.
Repeated the last step at least a half a dozen times but could never get past the Error 404. No confirmation from the install sequence dialog that the install was "Finished" or "Success". Nonetheless, I have a successfully connected the AC1200 Extender that allows remote Wifi to devices(cell phones, Laptop, etc.). I'm checking my network configurations and all looks good thus far. One of more wonky installations I've come across and I didn't think Netgear with its reputation could put users through this challenging a setup. Very frustrating. Many thanks to forum contributors' suggestions and experience which helped greatly in my case.