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rvhuerta524's avatar
rvhuerta524
Aspirant
Feb 10, 2021

Nighthawk A6 Ac2200

The extender i bought doesnt have its own wifi so i cant connect and activate its also connected to my xr500 with an ethernet cable but it still one connect to it so i can extend my wifi any suggetions?

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What extender are you using?

    What firmware is on it? 

    What do you mean "it doesn't have its own wifi"? I'm not understanding this. 

    What are the led's on the extender doing? 

    Is it a mesh extender? And did you set it up using wps? 

    If so, a mesh extender uses the same ssid as the router does and you won't "see" a different wifi

    • rvhuerta524's avatar
      rvhuerta524
      Aspirant

      So it is a mesh extender but i try to set it up on the netgear app the extender shows up on the app but it doesnt allow me to connect it to my wifi it tells me to connect to netgear_ext but it doesnt show up on my networks or anything.

      The extender im using is the Nighthawk X6 AC2200.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Is it the EX7700?

        try this, 

        Factory reset the extender. 

        then during setup, hardwire a pc/laptop into the extender. 

        Then disable the wifi on the pc/laptop so your computer doesn't default back to its wireless. 

        then attempt setup using the installation assistant.

         

        What firmware version is on the ex7700?