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Gili756's avatar
Gili756
Aspirant
Aug 14, 2018

Nighthawk X6S EX8000 does not reset to factory settings

This unit refuses to reset to its factory settings. I've tried everything I know and everything Support told me to do (including a 30/30/30 reset.) Nothing works. At this time my extender's LED's are...
Troubleshooting
Gili756's avatar
Gili756
Aspirant
Aug 22, 2018
Well, Netgear diagnosed my unit as defective, and agreed to replace it. I received the new unit yesterday, and it works fine. I need to say, Netgear support was great, prompt in what they had promised, and resolved my issue.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Aug 22, 2018

    Thx for updating us on the outcome. :smileyhappy: