R8000 will not connect to the internet

[MoBo48]

My Range Extender won't connect to the internet though it shows 5 bars on my computer.  I can connect to the Extender, but it won't connect to the internet.  I see others have this problem, but I have seen no solutions for this model.  My computer is a Dell XPS with Windows 7.  Can anyone help me? 

[DexterJB · Accepted solution]

Hi @MoBo48,

Welcome to the community!

1. Please make sure you go though the setup procedure. The installation guide is linked below.

http://www.downloads.netgear.com/files/GDC/EX6100/EX6100_QSG_24sep2015.pdf

2. Once you have the extender configured and connected to the main network you should be able to go online through the extender.

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @MoBo48,

Welcome to the community!

1. Please make sure you go though the setup procedure. The installation guide is linked below.

http://www.downloads.netgear.com/files/GDC/EX6100/EX6100_QSG_24sep2015.pdf

2. Once you have the extender configured and connected to the main network you should be able to go online through the extender.

Regards,

Dexter

Community Team

[DexterJB]

Hi @MoBo48,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team