Range Extender 2.4 GHz not working for some devices

[Gildakid]

Just bought the extender. Worked good the first day. Then it got removed from the wall. After plugging back in, my 5G GHz works fine for all devices. However, the 2.4 is only working for my Roku. My cell phones and other devices will connect, but are not getting any actual internet connectivity. I’ve reset twice. Redid the WPS and the whole deal. The 90 day tech support is ridiculous since you can’t actually talk to anyone. Seems like this is a common issue and I’ve seen no actual fixes.

[Christian_R]

Hello Gildakid,

If you recently purchased the device we recommend contacting support using the provided link : https://www.netgear.com/support/default.aspx

~Christian