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Forum Discussion

Gamer_merlin's avatar
Jan 30, 2022
Solved

UPload speed is not the same.

I have a NIGHTHAWK router, RAX43 ( AX4200)   just got it in decemeber,  i am a twitch stream  and for the whole week my upload speed has been give me problems.,    so when i do the test from the router " SPEEDTEST Powered " thru the app on my phone..   it show the upload speed at 7.9 Mbps   but when i go to my computer, i do a speed test from the " speedtest by ookla" on the website  it show an upload speed of 0.23 Mbps.  why is not the same,  i can't stream,  if my upload speed is low.   is my router broken ?  can any one tell what the problem is ??,    this is really mess up my side income.  and it driving me crazy. please help.  

  • plemans's avatar
    plemans
    Jan 30, 2022

    If you hardwire a pc into the modem, what speeds do you get? 

    Are you testing your speeds on the router hardwired in? 

12 Replies

    • The moderm is from optimum the cable company.     "ARRIS "  and the router says the firmware is update to day.   

      1. I did a factroy  reset, already it did not work. 

      2.  also the speed when i did from the wifi  also show it slow. 

      3. only the netgear app, test  show the connect is fast.  

       

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        What arris is it? 

        And sometimes the auto-update doesn't function as it should.

        so what actual version are you on?