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Forum Discussion

LOBmeister69's avatar
LOBmeister69
Aspirant
Oct 20, 2018

Virgin Media Changed my hub to 3 and now can't connect Netgear WN3000RP to hub to extend WiFi

Have a Netgear Wifi Range Extender WN3000RP  V1H2 which has been working well for years to extend my WiFi from my Virgin Media Hub.   Virgin Media just upgraded my hub to version 3.0 but now the ...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 22, 2018

Hi LOBmeister69,

 

Welcome to the community!

 

1. What is the firmware version of the extender?

2. The extender should be compatible with your new router.

3. Have you tried bringing the extender closer to the router during setup?

4. You may check the installation guide here.

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 23, 2018

Hi LOBmeister69,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team