NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WN3000RP install challenges
Trying to install extended to c3000 Netgear router. Can’t get it to work. I can connect client to extender no problem. I can connect extender to router no problem. Just can’t do both at the same time....
Hptom14 wrote:
Haven’t connected to the extender WiFi when i go to connect to the router via the wifiext genie i see the router SSID
I am bit confused on what you are saying here. Normally you connect to the extender wifi right after you reset the extender, and then go to www.mywifiext.net in your browser to complete the setup. Are you doing something different?
Sorry if i confused you. The manual says connect to the router then connect the client. The Netgear help desk says connect the client to the extender WiFi then connect to the router. I have tried both.
I was trying to explain the steps i take after connecting the client to the WiFi extender. The steps as best i remembered them is you log on to the extender. Then you go to WiFi ext and look for the router SSID and connect. It’s asks you if you want to keep the same password as the router and i do. When i hit continue it says it can’t conn to my home network. Make sense?
I was trying to explain the steps i take after connecting the client to the WiFi extender. The steps as best i remembered them is you log on to the extender. Then you go to WiFi ext and look for the router SSID and connect. It’s asks you if you want to keep the same password as the router and i do. When i hit continue it says it can’t conn to my home network. Make sense?
Well, the steps I suggest are
- reset the extender and don't press WPS
- join the extender wifi network NETGEAR_EXT
- browse to www.mywifiext.net, and start the smart wizard
- select the router network, and enter the password
- enter your extender network name, and it's password.
You could try setting the security and password manually in step 5, since setting the checkbox doesn't seem to be working for you.
The extender and the router should both be using WPA2-PSK security. If your network names include spaces or unusual characters, consider renaming them. That also applies to the network passwords.
- Ok thanks.
I have reset the extender many times - soft reset and hard reset.
And have followed the steps below including entering the password manually. I have also tried no security in both the extender and the router. None of these steps have worked. Help desk also had me change the channel on the router to channel 1. ACL on the router is already off so it wasn’t that either.
My plan at this point is return the extender and go to a WiFi mesh setup. Netgear has one and Linksys has one. They seem to be roughly equivalent albeit much more than a $40 extender. That said i have spent more time trying to get this to work than anyone should have to.
Thank you for all of your time as well. Really appreciate it.
T