WN3000RPv3 not seeing 5 GHz band on BGW320-500 gateway

[gsinkinson]

My WN3000RPv3 extender does not seem to see the 5 GHz band on the AT&T Humax BGW320-500 gateway. I have 8 other devices that do connect on 5 GHz.

If I connect my iPad using the gateway, I get 398/357 Mbps to the gateway and 359/346 to my device, which is great.

BUT, if I go through the extender to my iPad, I get 398/357 Mbps to the gateway and 19/17 to my device. I had expected a 50% drop to about 200 Mbps, but 19/17 is ridiculous.

So, I have 2 questions:

1. Would I see an improvement if the extender used the 5 GHz band?

2. How do I get the extender to see the 5GHz band and use it?

Running Win 10 22H2 on Lenovo A530 desktop using ASUS AC35 USB adapter 

[plemans · Accepted solution]

The WN3000RPv3 isn't a dual band device. Its single band only. 

About all the speed you're doing to get from a single band extender is 20mbps because of how extenders work. 

[plemans · Accepted solution]

The WN3000RPv3 isn't a dual band device. Its single band only. 

About all the speed you're doing to get from a single band extender is 20mbps because of how extenders work. 

[gsinkinson]

Many thanks. I was led to believe it was dual band.

[michaelkenward]

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

[plemans]

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@gsinkinson wrote:

Many thanks. I was led to believe it was dual band.

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Not sure who gave you that info. If you're looking at extenders for the most performance, I'd take a look at the tribands. 

I'm a fan of them as they use a dedicated backhaul between router/extender and so have higher throughput and lower latencies.