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Forum Discussion
Zenrawr
May 03, 2019Follower
WiFi extender dropping connection
Having intermittent dropping of the Ethernet line plugged in to the extender as well as the actual WiFi itself coming from the extender. I have the most current firmware for this extender and we even just went and got a new modem and router from our cable company in hopes that it would solve my connectivity issues, but alas it has not. I’m not sure what is causing the connectivity issues, but I need to find a fix because this has been happening for at least a month now and I don’t want to go out and buy a different extender.
1 Reply
- Christian_RNETGEAR Employee Retired
Hello Zenrawr - Would you mind providing the LED status of the router link and device device link. You may refer to page 7 of the user manual:
http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_EN.pdf
~Christian