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Forum Discussion

Fivestars5's avatar
May 01, 2021

WiFi range extender

I have a new broadband provider and router they provided, Technicolor dga0122nlk. I can connect to my extender via wps
My devices can see the extender but when I try to connect by typing in my router password i am told it is the wrong password but I know the password is correct. The extender worked perfectly well on my previous router. I have also reset the extender. Can someone please help???

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try installing the extender using the installation assistant. WPS can get coded different and cause issues. 

    so factory reset the extender and try the assistant. don't use WPS

    • Fivestars5's avatar
      Fivestars5
      Tutor
      I have downloaded a WiFi network manager and reset the extender. The manager sees NETGEAR_EXT, the device links lights, click on the _EXT and it opens a browser, msn, type in mywifiext it takes me to a netgear page saying “ you are not connected to your extender’s network”. So what do I do now?
      • plemans's avatar
        plemans
        Guru - Experienced User

        try hardwiring the ex2700 into your pc/laptop that you're using for setup. Just make sure to disable the pc/laptops wireless so its not defaulting back to the wireless connection.