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Forum Discussion
Wifi range extender won't accept router password
When the _ext appears on my imac wireless options and I click to connect it does not accept the router password, if I dont get an answer soon I will take it back and get a refund!
I am very grateful to all who have tried to help me with my problem (rather Netgear problem I think) and I feel that a solution will be forthcoming but for now I will give it a rest and try again tomorrow, Thanks again everyone..............Mike
I have just tried again to connect my extender to the router which seems to work but it still will not accept the main router wireless key and returns 'invalid password' message
I have just contacted my broadband provider and they confirm the router extender is connected to my router but still when I enter the password it comes back with 'invalid password'
Mike001, you aren't giving us enough information to help you. About all we can tell is that something isn't working.
It would be helpful to know the wifi security mode your router is using. As schumaku says, you shouldn't be using WEP. Perhaps post the security mode here.
I can't tell if you only pressed WPS during the setup procedure, or if you tried the setup procedure without pressing WPS.
If you don't press WPS, you should be able to connect to the extender's wifi with no password. Then you can browse to www.mywifiext.net even though the extender isn't connected to the internet. That's because www.mywifiext.net is special - it's not on the internet, it's actually the web ui of the extender itself.
Can you please try to follow the non-WPS procedure, and be a bit more precise on where (and how) it fails?
Mike001, Can you tell us the make and model of your router? Also where the router is, and where the extender will be located within your home?
If your router is older, and your home is not huge, you might find it simpler to return the extender, and replace your router instead. The newer routers cover a lot more area than the older ones used to. Depending on your available budget, a Netgear Nighthawk router (even a slightly older model like the AC1900) will easily cover a small house or two bedroom apartment. If you have a bit more money to spend, any of the new Netgear Orbi models will give you great coverage if you buy the model designed for your home size.
Instructions were followed to the letter with the WPS setup and the broadband provider confirmed the extender was connected to the router. I have not tried the setup without using WPS. My router uses a 'wireless key' code.
As a 'last resort' I will try the setup with no wps tomorrow.
Again, many thanks for the helpful responses.
I have a technicolor gateway router
Mikr001 - you deserve a medal for your persistence. I have given up and returned the extender to the seller. I'llbuy something that actually works.
