NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
authentication required message
my netgear E 2700 worked great for 2 months, now when I try to get on the internet, I get a message that "authentication required" and have to put in a user name and password, which I don't know. It never did this before. Can someone help?
1 Reply
Hi rspema,
If you haven't already, please try factory resetting the EX2700.
Page 35 of 43:
http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_19Oct2015.pdf
You can also downgrade to previous firmware to check if it is an issue with the most current firmware:
Download the previous version here: http://downloadcenter.netgear.com/en/product/EX2700#searchResults
Connect your computer to the EX2700 via ethernet.
Then unzip the .img file and upload the .img from your computer to the Firmware Update page on mywifiext.net
(page 36 of 43)
