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Forum Discussion
vytasb
Mar 10, 2016Aspirant
devices cant connect to extended network
I got this EX 2700 wifi extender back in December (hey, that rhymes!)
and then set it up manually, originally it worked fine. Then a month or so later, lost connection to the main router, Red light on router connection. I finally got around to resetting it, the WPA manual connection worked as expected, I have a new extended network
BUT - no devices can connect to it. My macbook pro searches, searches, winds up with a greyed out wifi symbol with a bang (!) superimposed. My ipad searches interminably. Both see the network fine, just can't connect.
And, of course, my service agreement for the new device expired a week ago. and I'm SOL for getting support.
Any ideas what to do other than use this crummy gadget as a fishing weight?
2 Replies
- DarrenMSr. NETGEAR Moderator
Hello vytasb
I would try to do a factory reset on the EX2700 by holding down the reset button for 10 seconds and they try to connect it back to the router again.
DarrenM
- vytasbAspirant
Tried it, didn't help.
Like I said, connection of the 2700 to the router was not a problem, only connection of the _devices_ to the extended network. They see it, but the spinner goes round and round, never connecting. Devices meaning laptop, ipad, iphone.
Any other ideas?