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Forum Discussion
CaliDawgpound
Oct 23, 2016Follower
ex6100 externder does not recognize new router
My ex6100 extender worked great when I originally bought it. However, now Time Warner internet is Spectrum and they sent me a new router. The extender does not recognize the new router unless I connect with ethernet. When I use WPS, the red arrows don't even come on, it just doesn't even show it exists. I even did the factory reset, but that didn't work. Is it still programmed for the old router? How do I get it programmed for the new router?
Thank You for your help.
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello CaliDawgpound
Try to factory reset the extender again make sure you are holding the reset button for at least 10 seconds.
DarrenM