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Forum Discussion
Solved
not accepting password
I changed my router password so now I need to get the extender working again. I pushed the reset button, went through the set up wizard again and entered the new router password. I completed the set...
First, thank you all for helping me with suggestions. I did use the password recovery procedure that Netgear suggested, and I saw that my admin password had changed. I was still not able to log in. So, I deleted the Orbi app, and then re-installed it. I then tried setting up my Orbi router as a new device. When it prompted me to connect to it, I simply placed my phone next to my macbook pro(which was connected to the Orbi router) and a pop up window on the laptop prompted me, "do you want to share your Orbi password with your iphone?" I answered yes, and boom my phone was connected. Problem solved. I updated my hardware to the the new firmware and everything is fine. So, now all devices are on the Orbi mesh.
Not the most elegant solution, but when I tested the network everything was connected and upload/download speeds were great. Thank you all again for your help! Much appreciated.
Hi Soundbooth,
When you first installed your extender, did you select "Use the same security and password as those for the existing network?
Are you able to log in to mywifiext.net after you completed setup?
Looking forward to your response.
Regards,
NhanN
I did check "use the same password." I was able to get into the firmware dashboard. I did everything anyone has ever suggested in the numerous forums I've checked when researching this problem. Then I found it. - in the set up wizard there is a place to enter the router's password - it says "passphrase" with a box next to it (and next to that box is a icon you can click on that says "generate" ) Turns out that is NOT the box in which to put the password. In goes in the box below that says Key 1. Why in God's name that is supposed to make sense to enter the password where it says Key 1, vs the box that actually says "passphrase" is beyond me.