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Forum Discussion
Kevelstone
Aug 14, 2018Aspirant
wifi extender not visible on windows 10
Can anyone advise, my new wifi extender is not being detected on my windows 10 machine, i have successfully connected on my linux and android devices but it is not showing up on my windows 10 device
StephenB
Aug 14, 2018Guru - Experienced User
Kevelstone wrote:
yes i am using the standard windows connection, i can connect it to the same router that is feeding the extender but not the externders signal itself
If you had a dual-band extender and were using FastLane, I'd have suggested making sure that your extender's client-facing network was 2.4G (guessing that the PC didn't support 5G). But the EX2700 is single band.
It sounds like a windows issue, since the other devices are seeing it. You could try a Windows WiFi Analyzer tool, and see if that finds it. If it does, you can try manually entering the network name and passphrase.
Kevelstone
Aug 14, 2018Aspirant
thats what i was thinking, was looking ot post here as if there might have been any tweaks i need to make on my apaters end, i have tried adding manually to no avail but i will look inot a wifi analizer tool
- StephenBAug 14, 2018Guru - Experienced User
When you figure it out, please post back with the solution!
- KevelstoneAug 14, 2018Aspirant
if anyone has any other suggestions feel free to post
- DexterJBAug 19, 2018NETGEAR Moderator
Hi Kevelstone,
1. What is the firmware version of the extender?
2. Have you tried changing the wireless channel?
3. Have you tried re-installing/rolling back the drivers for the adapter?
Regards,
Dexter
Community Team