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Forum Discussion
nickambrose
Aug 16, 2015Tutor
EX6200 drops 2.4GHZ connection every day or so
For some reason my EX6200 drops the 2.4GHZ connection every day or so. The 5GHZ is fine and both my 2.4 and 5GHZ connections on the router are fine. Rebooting fixes the issue for another day or s...
nickambrose
Aug 18, 2015Tutor
Welcome (or commiserations?) to the club.
They didnt even seem to print the serial no on my extender so I wasn't even able to register my product to call in!
I am trying to change the Wifi channel on my router but I dont know why that should help (no other 2G network has a problem)
Will update when I get a chance.
I have latest firmware but did not "reflash"
Babylon5
Aug 18, 2015NETGEAR Employee Retired
A blank serial number usually suggests that the unit is a refurbishment; did you purchase it from a reputable dealer? Is there any pattern to the failure, for example always around the same time of day, when streaming video, when there are many network users?