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2 TopicsOrbi AC3000 - Amazon Dash Wand does not see 2.4Ghz network
I have an Orbi AC3000 on FW1.12.0.18. Everything appears stable, with one small issue. Today we purchased an Amazon Dash Wand. This is a small mic device that functions with Amazon Alexa. The wand operates only on a 2.4 Ghz frequency. The wand is not seeing the Orbi SSID? I can’t confirm if this is due to a single SSID for both 2.4 and 5 Ghz network. The Wand App never gets to the network authentication screen with Network Name and Password. Is there a method to confirm the problem and correct the issue?SolvedMystery of two C6300 cable modem router with dual band wifi.
I have identical c6300 installed at 2 homes (not next door) with exactly the same setup and configuration. Both c6300 have same type and firmware level Dlink cameras connected using wifi. Wifi setting is 2.4Ghz, broadcast, auto channel selection, speed up to 450Mbps, wpa and wpa2 security selected. One c6300 connects with no problem what so ever. The other devices triy to connect to 2.4Ghz but will drop. I checked and confirmed as well as change passphrase. Devices that cannot connect include ipad 3&4, kindle hdx, win10 laptop with dual band n. Only device that can connect at both site ont the 2.4Ghz is a LG LGMS323 android phone. Comcast at both site. Let me know if I can provide you with additional details. Thanks3.3KViews0likes3Comments