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EX6200 to Arris TG1672
I have the EX6200v2 range extender, but it does not hook up with the Arris TG1672 (Spectrum) router even when connected with CAT5e The 2.4 & 5 indicators stay red even when wired to the router. Are they compatible? is the unit faulty (bought on Amazon) or am I wasting my time concerning the Arris?