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Configuration
2 TopicsOrbi and Neato Botvac Connected
I just replaced my pair of Airport Extremes with a new Orbi setup (one base/router and one wall plug satellite). I updated to the latest firmware during the setup. With one exception, everything works: iphone, ipad, macbook, windows laptop, appletv, wemo's, epson printer, tv, roku. The exception is my Neato Botvac Connected. Wifi setup on the Neato is much like a Wemo or a Fitbit scale... you connect to the device's internal wifi, have it scan for local SSIDs, choose your SSID and password, then it connects to your wifi. But the Botvac never connects. I've gone through all the basic and advanced steps; I've rebooted and reset; I've done it all. I've also opened a support request with Neato, but haven't seen a reply. What gets me is it worked just fine with the old Airport Extreme network, but refuses to work with the Orbi's. When it fails, the Neato app links out to a support doc referring to ports 80/443 being blocked. My experience is they're only blocked inbound, not outbound. And again... it works with the AE's with no special setup. I went so far as to do a MAC reservation to guarantee the Neato's IP, then added a rule to forward ports 80 and 443 to that IP and retried. It failed with the exact same error. So with everything but the Neato working and with no response from Neato support, I'm wondering if any other Orbi users have a working Neato Botvac Connected? If so, what did you do to get it working? I do have beamforming and MU-MIMO enabled. I've seen notes about those disconnecting older devices like Ring doorbells. But in this case, the Botvac cannot connect at all... its not connecting and then disconnecting. Wondering if I need to disable beamforming and mu-mimo? Last thing, the Neato has the latest firmware installed.Can't connect to new Orbi at 192.168.1.1 on my PC
Hi - I am having huge issues connecting to my new Orbi Configuration at http://192.168.1.1 on my main PC. I am running Win7x64 SP1. My main PC is connected to one of the Orbi Router's Ethernet ports. It's an odd situation that I haven't run across before. I'm connected to the Internet just fine on my main PC, but whenever I try to connect to the Orbi from my main PC on Chrome, I see a "This site can't be reached. The connection was reset." error. I can connect and configure the Orbi through my laptop PC at 192.168.1.1, which is also wired to the Orbi router through a slightly longer path. I can connect and configurt the Orbi through my Android tablet at 192.168.1.1 via WiFi. I was able to get to my Netgear R6300v2 router via 192.168.1.1 on my main PC before I installed the Orbi. I can get to the Orbi configuration page on my main PC if I change the base IP address of the Orbi to something else, like: 192.168.1.10 I have tried other browsers (Internet Explorer 11 and Firefox). No luck there. This is obviously PC-specific, but I am at a loss. Any ideas? This is driving me nutz. AzJazzSolved