NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Dropping Connection
4 TopicsR8000P dropping wifi connection
Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/down being transmitted. Further when attempting to go to 192.168.1.1 and I enter my username and password the entire page will not load entirely.. It just sits there for several minutes before it finally appears. It's also worth noting that I used the app to connect to my router and I tried a router reboot remotely, and it never rebooted the router.. I had to do it manually. I have Centurylink Fiber 1G going directly from my ONT into the WAN port on the router. I then have a Netgear Nighthawk switch that handles all my wired devices. Any help would be appreciated. ThanksSolved20KViews0likes192CommentsRouter dropping connections
My rbr50 keeps dropping connections on my network. Multiple computers seeing the same thing, they just lose their connection to the network. This includes internet access and internal resources within my network. I've confirmed my internet is fine by plugging directly into my modem, it's just the connection to the router that is having problems. I've done a factory reset 3 times now and can't stay connected for more than about 30 seconds. I'm on the latest firmware. This is the second time I've gone through this. The previous time about three weeks ago I did a factory reset and it fixed the problem. No such luck this time.R7900P X6S keeps dropping 5.0GHz connection
Brand new router R7900P X6S running the stock firmware 1.1.3.2_1.1.74 keeps dropping 5.0GHz connections. The RED line shows 2.4 GHz, the GREEN and YELLOW are 5.0GHZ. The spike in the signal strength is due to placing my Samsung Galaxy S5 eight inches from the router. I have Smart Connect enabled with all three bands running under the same SSID and the same security options. 5GHz-1 is on channel 44, the second is on channel 153 (both have been chosen automatically). As I see it, the 5GHz band unfortunately does not give me any advantages. See below as it was measured on my Galaxy S5. It makes it impossible to browse the internet from my phone. The phone connection is probably considered by the Smart Connect as a voice-over-the-internet and thus given a low priority. Lower speed and connection drops - what's good in 5GHz? (scratching my head....)Solved4KViews0likes5CommentsN450 CG3000Dv2 dropping wired and wireless connection repeatedly
A few days ago I started losing my connection from my N450 CG3000Dv2 modem/router. This occurs on both a hard-wired (gigabit) connection to the router and on other devices connected wirelessly. I contacted Comcast support the first time this happened and they sent refresh signals to the router (which hasn't helped). On the next call to Comcast, they said everything looked good on their end and that I'd need to contact Netgear. Is there any diagnostic I can run locally in order to determine if the router itself is failing? It's not quite 3 years old, but I've had routers before that dropped connections like this and I'm not sure if they lasted more than 3 years either. thanks, Matt4.3KViews0likes7Comments