NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Feature Request & Feedback
768 Topics
ReadyNAS 104 Verdict...
...junk. I have three ReadyNAS models, and have absolutely only great things to say about them. They have been rock-solid performers, reliable, and Infrant/NETGEAR has provided top-tier support when rarely (fortunately) required. Not so with this RN104. It has been crap out of the box. Slow, klunky, noisy, ornery and just a downright time-sucking annoyance and nuisance. So much buyer's remorse. One would think purchasing a new model unit would mean even a modicum of better performance. Anything but. The most irritating of the many issues (external power block [I kinda get the rationale for that], app install problems, share settings) is the USB implementation. It's absolutely horrific. A Seagate GoFlex USB3 drive attached to either a 3 or 2 USB port (tried both) is excruciatingly slow to enumerate large folders, whereas when the same drive was connected to an Ultra 4 Plus there were zero issues. And now I learn I cannot name the USB drive because naming a USB drive is not supported on the 104 and this OS 6.2.0 (the interface, incidentally, I do like). What a joke. Are you kidding? You release a product that is crippled by that kind of ridiculous limitation, and expect it to be taken seriously? That defies any logic. On some level I feel like I am beta, even alpha, testing this product. I am rather offended at paying money for a computing device that can't even do something as basic as name a drive, regardless of how it's connected, especially when that functionality has been a part of the older ReadyNAS units in my storage fleet. And now, Windows 8.1 cannot access the USB drive despite proper authentication credentials and NAS share properties (the Mac has no problems; just super, painfully slow). It's not at all what I expected as a repeat ReadyNAS, satisfied, user. It's my stupid fault I erroneously assumed and attached a good ReadyNAS experience to a current ReadyNAS product. Bad, bad, bad move. I wanted to share this experience, as clearly something not-so-great is afoot at NETGEAR for them to release this miscreant machine, definitely not worthy of the ReadyNAS label. The only thing this RN104 NAS is ready for is the junk heap.Lack of EDA 500 information
NetGear appear to have provided or more accurately not provided enough information about the EDA 500 expansion chassis. The situation is so bad that one is getting the impression the product may have even been already discontinued. (Another thread says a couple of resellers including NewEgg list it as discontinued.) What is clear is that it is intended as an expansion chassis for the 300 and 500 series. What is not clear is how this works, there is contradictory information in these forums. 1. If you have an existing ReadyNAS 516 (as an example) and plugin an EDA 500, will this add additional capacity to your existing volume without having to do a complete reformat of the ReadyNAS? 2. Will it only work as an additional separate volume? 3. Apparently with OS 6 the limitations on growing a volume over a certain size no longer apply so you could in theory move from 6 x 2TB to 6 x 4TB without having to reformat, is this correct? If so this might logically make it possible to grow an existing XRAID on just a ReadyNAS to include the extra storage of the EDA 500. 4. How many EDA 500 units can you connect? Some pages suggest just one, e.g. http://www.netgear.com/business/product ... 51600.aspx but the table here http://www.netgear.com/landing/storage/ ... .html#tabs suggests that you could connect three EDA 500 units to a ReadyNAS 516 via the three eSATA ports. The perceived purpose of the EDA 500 is to add additional storage to a ReadyNAS when you fill it up, if you can plug it in and your storage just grows then it achieves this goal. If however you have to reformat to take advantage then it fails in this goal. You might as well buy a bigger box. I have struggled to find resellers for the EDA 500, but it looks very roughly that you could get a ReadyNAS 3200 for a similar price to a ReadyNAS 516 plus two EDA 500 boxes. If so this might explain why the EDA 500 appears so much a flop along with the fact it also appears the you cannot simply plug one in and expand your volume. On a different topic, I wish NetGear would provide a storage calculator so you can enter the drive sizes and quantities and RAID levels (i.e. 1 or 2 drive protection) and see what useable space you end up with including with/without an EDA 500.
Considering an upgrade from my current RN102 to the new RN212
I am considering upgrading my current NAS RN102 to the new RN212. I would appreciate any input/user experience with the new NAS unit that may help in my decision. I currently use my NAS as my central storage point for all my home PC's and laptop. I have noticed some slowness with the system with opening/copying files. Likewise, I seem to have some minor issues when trying to view photos on my NAS with my new Smart TV. As for considering the new RN212, it appears that my current hard drives (2 - 2TB) would need to be reformatted to work with the newer NAS.Solved
WebGUI: scrollable pages without requiring a mouse
I'd like to see standard scroll bars implemented that can be selected with the finger on touch-enabled devices. Currently, the only way to scroll on OS6 is to mouse over to the right to find a narrow scrollbar, then move it. Likewise, you can also use the mouse wheel to scroll. However, there are times when I'm connected with a touch-enabled device, and because there is no mouse cursor or scroll wheel, I'm unable to navigate up/down. Implementing a standard, always-visible scrollbar on the right would quickly resolve this UI issue. The best solution, of course, is to allow the scrolling by simply swiping up/down on any part of the page.
Feature Request: ability to downgrade RAID-1 to jbod.
Although downgrading established RAID modes is technically very difficult, there is a special case of RAID-1 back to JBOD which is easy. Since there have been many users over the years who assumed that the disk they added would be JBOD (or spanning RAID-0), I think it would be useful to have a way to revert RAID-1 to JBOD w/o needing to destroy the volume/restore data from backup. This could be an option in flexraid (OS 6 only of course).
ReadyCLOUD - ability to choose share/target folder
I'm sure this is a request that has been made before, but I thought it might help if I added my voice to it. Hopefully this issue will get bumped higher on the priority list. I would like to be able to specify which folder I backup from and where I backup to, as opposed to being limited to folders in the 'Users' sub-directory and having folders created automatically on the 'data' volume. That goes for the ReadyCLOUD PC app, as well as the Android app. On the Android app you can only backup photos that you take with your camera. What about shared pictures? I must admit that I'm baffled as to why such a simple feature has been neglected. It seems like it should be on a list of 101 features you want when backing up data. While I have this thread going - another issue I have is that the snapshot folder is included when new snapshots are made. I like the feature, but making a snapshot of a snapshot is redundant. When there are multiple snapshots it's like having two mirrors facing each other - you have a snapshot, of a snapshot, of a snapshot, of a snapshot, of a snapshot... And I'm not entirely sure why Netgear has even bothered with snapshots - at the moment my backups are not performing a sync, i.e. all files are copied to the NAS and if you delete a file on your PC it is not deleted on the NAS. So all copies of all files are stored on the NAS. Isn't that the idea of a snapshot - so you can delete or modify files and then retrieve an earlier version later if you need to? If the NAS stores all the files anyway, then you don't need a snapshot as all the files are there. I will bring this issue up in the support section - maybe it's just my ReadyCLOUD that doesn't work.4KViews1like1Comment
Req: ReadyCloud backup - specify source & target subdirs
I've just installed OS6 on my Ultra 4, running fine :). One of the features I was looking forward to use was the ReadyCloud backup, but it's quite disappointing though. I miss some features that seem basic. Custom source folder When choosing the source folder on a desktop (by clicking on the ReadyCloud tray icon, then "backup PC folder") I'm limited to the contents/subdirectories of c:\users\< user>\ Why? There are MANY cases where you'd like to backup only a subdir of one of those directories. Or of a folder that's not located in the userdir at all. Examples: c:\users\myaccount\My documents\crucialdox or d:\mydata More logical & secure destination folder There seem no options to change the destination folder of the backup. By default it's added to the list of available shares. This has several disadvantages: it's public!?! /data/backuptarget is owned by guest on 777?!? I just don't get it. First you limit the folders that can be chosen to a userdir at the user end, end then you publish the backup publicly at 777? So far for privacy; very hard to explain to people. it's crowding the list of available shares. Too what end? It's just a backup, only needed in case of emergency. No need for such a prominent location. It makes the "regular" locations that people have to access more often less obvious to find. And that's from a user perspective. Imagine the list an admin faces. I expected a location similar to the users snapshots. A logical place could be /home/< username>/backups or something (obviously at 700), with a subfolder for every folder that has been configured by the user to backup. Final questions Could you PLEASE implement those requests in a future version? Can you think of a work around (editing configuration files) to achieve the desired result? Will probably involve client and nas-sided changes. PS: to be complete: fortunately the ReadyCloud mobile app does allow a custom folder to be set for picture backups. [edit1]As a work around you can manually hide the shares. But you can't seem to change the owner to a ReadyCloud user in general though? [edit2]Please move this topic to subforum feature requests. Sorry!4.6KViews1like5CommentsSpiderOak for OS6
Hello All! I would love to see a SpiderOak addon be made available for the ReadyNAS. I spent considerable time assessing cloud back-up options and I landed on SpiderOak over Crashplan and Dropbox, namely: Dropbox is not encrypted and they will hand over data if lawfully requested in the US Crashplan uses Java and reading the config for it, seemed daunting SpiderOak has locally unecrypted, but cloud encrypted data. Lose your password = lose your data! Anyway, as a power user and not really experienced in Linux (last I used it was 1999 or so - ahhh RedHat) I spent most of yesterday trawling through the 'net to install it. I have been successful but it could be so much easier. SSH in install .deb file (installed as 'root' which is far from ideal - will need to change that in future) Setup machine from command line Install xorg to pass-through x11 via Putty SSH to Xming on windows desktop run SpiderOak and hope it fires up a window on the desktop Configure it shut it down via SSH create systemd scripts to install it as a service on boot If the configuration needs changing, root in, stop the service via systemctl and then run SpiderOak again via ssh x11 passthrough. Anyway, it works, and is happily uploading 500+gb up to the cloud. It would be fantastic if there was an addon which allowed for the configuration and monitoring of application via a web interface (like utorrent, or Dropboxmanager etc.) Here's hoping