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Update/Refresh Netgear Genie Program
PLEASE update the Genie program. It is so slow, clunky, outdated, and ugly. It's really pathetic, especially in the vain of more expensive hardware. The user experience does not match the price. It's like buying a Mercedes but the seats are made of cheap cloth. If I spend hundreds of dollars on a top of the line product, I expect the software to be excellent. Other companies have much better software. Catch up.NETGEAR Community Relaunch Survey
The new NETGEAR Community pages are live and we would love your feedback. Please take this new survey even if you took it originally in June as we have made further updates. The poll should show below in an iframe, but if you are having difficulty, you can also fill out the survey here - NETGEAR Community Survey. If you take the survey, please leave a quick comment and let us know. -NETGEAR Community TeamCommunity Pages Update Feedback
NETGEAR's new Community Pages are live and we want your feedback. We want to thank the Community for feedback from our first live test in June. We hope you'll take our survey and tell us what you think. Our new design allows for use on Mobile devices, and at various screen resolutions and sizes. You will continue to have access to your previous posts, profile and favorite categories. Please use this unified post to provide feedback for the new design. Be sure to consider the overall design, technical and formatting issues. Also, consider accessing the platform from your mobile devices. Your feedback will be very valuable as we continue to refine the NETGEAR Community Pages. Thank You, -NETGEAR Community Team When leaving feedback, you may use this format below for consistency. Issue or Comment: Device/Browser: Resolution (If known): Site Page/Section: Page URL: Feedback Comment:Why do you provide such horrible support and software/firmware?
For a netgear moderator to answer. Do you guys even care about the customer base? Your software is horrible and you do nothing about it. You don't seem to pay attention to or listen to feedback. Support options for you guys is awful as well. Would love to hear a response.
